Thursday, 23 April 2026

Microsoft Advertising Update: AI Max, Copilot Ads & UCP — What Media Planners & Buyers Need to Change in Execution

 








Keyword builds, Copilot inclusion, UCP feeds, Audience Generation, and AI performance tracking

 

Microsoft rolled out AI Max for Search, Copilot ads, Offer Highlights, Audience Generation, AI Performance in Bing Webmaster Tools, UCP-based feeds, and Copilot Checkout.

Quick Summary (What Actually Changes)

Area

Before

After (Microsoft Updates)

What You Actually Do

Search (AI Max)

Large keyword builds, manual control

AI expands queries based on intent

Use fewer keywords, add negatives, use search term reports

Placements (Copilot Ads)

Ads on search results page

Ads inside Copilot answers

Make messaging use-case specific and clear

Offers (Offer Highlights)

Offers inside ad copy

Offers shown directly in AI responses

Structure delivery, discounts, availability clearly

Targeting (Audience Generation)

Manual filters (job title, industry)

Natural language audience building

Define real problems, test audience inputs

Measurement (AI Performance)

CTR, CPL, conversions

Visibility in AI answers

Fix content gaps vs competitors

Feeds (UCP)

Basic product titles

Structured, AI-readable data

Add specs, use cases, pricing (UCP-compliant)

Checkout (Copilot Checkout)

Multi-step funnel

In-chat purchase

Ensure pricing, stock, offers are clear upfront

 

1. AI Max for Search → You stop overbuilding keywords

You’re setting up a running shoes campaign.

Before
You:

  • create 150–200 keywords
  • split into tight ad groups
  • still miss queries like
    → “best running shoes for flat feet under €150 for marathon”

After
You:

  • launch with a smaller keyword base
  • AI Max matches long queries automatically

What you actually do differently

  • Add negative keywords early:
    → kids, cheap under €20, irrelevant categories
  • Use brand inclusions/exclusions
  • Set messaging constraints
  • Improve product inputs:
    → “flat feet support”, “marathon use”, price bands
  • Use Search Term Reporting from day one to refine

2. Ads Inside Copilot → You’re not optimizing for position anymore

You launch a laptop campaign.

Before
You:

  • optimize for top position
  • write generic ads

After
User asks:
→ “which laptop is good for video editing under €1200?”

Only a few options show.

What you actually do differently

  • Rewrite product titles:
    → “Video Editing Laptop, 16GB RAM, RTX GPU, Under €1200”
  • Fix landing pages
  • Make specs clear and visible

3. Offer Highlights → Your offer has to be obvious

You review your ads.

Before
You:

  • mention “fast delivery” in copy

After
User asks:
→ “best phones under €300 with fast delivery”

Offer appears directly:
→ “Free next-day delivery”

What you actually do differently

  • Structure delivery, discount, availability clearly
  • Align feed + ads + landing page

4. Audience Generation → You describe the problem

You’re building a B2B campaign.

Before
You:

  • select industries, job titles

After
You input:
→ “mid-sized manufacturing companies facing supply chain delays”

What you actually do differently

  • Write multiple audience inputs
  • Test variations based on problems

5. AI Performance in Bing Webmaster Tools → You see where you’re missing

You check performance.

Before
You:

  • rely on CTR, CPL

After
You see:

  • where your brand appears in AI answers
  • where competitors show up

What you actually do differently

  • Rewrite content to match real queries
  • Improve clarity of problem-solution messaging

6. Universal Commerce Protocol (UCP) → Feed decides visibility

You check product performance.

Before
Feed:

  • “X200 Headphones”

After (UCP-compliant)
Feed:

  • “Wireless Headphones, 40hr Battery, Travel-Friendly, €180”

What you actually do differently

  • Add specs, use cases, pricing
  • Build UCP-compliant feeds
  • Remain merchant of record even with AI-driven transactions

7. Copilot Checkout → Shorter path to purchase

You review funnel drop-offs.

Before

  • Ad → site → cart → checkout

After (Copilot Checkout)

  • Discovery to purchase inside Copilot

What you actually do differently

  • Ensure pricing, stock, offers are clear upfront
  • Reduce reliance on long funnels

Final Thought

Nothing here means rebuilding everything.

But your focus shifts:

  • less keyword micromanagement
  • more importance on inputs, constraints, and structure
  • more visibility driven by how well the system understands your campaigns

You’re still doing media planning and buying. You’re just making it easier for Microsoft’s system to interpret and select your campaigns.

 

Tuesday, 21 April 2026

Media Planners and Buyers: Make Better Budget Decisions with GA4 Predictive Metrics

 

Media Planners and Buyers: Make Better Budget Decisions with GA4 Predictive Metrics









How to allocate spend based on probability, not assumptions

Most media plans still answer one thing really well
→ where the budget went

But the real question is always
→ where should the next euro go

That’s where Google Analytics 4 predictive metrics actually become useful for planners and buyers.

Not as a fancy feature
Not as something you screenshot for a report

But as a practical way to decide who deserves budget and who doesn’t

What this actually changes in your day-to-day work

Normally, planning and buying decisions are based on:

→ past performance
→ channel benchmarks
→ audience assumptions

Predictive metrics add one more layer:

who is more likely to convert next

That’s it. Keep it simple.

You’re not replacing your strategy
You’re improving how you prioritize

Think of it like this

You already have:

→ high-intent users
→ mid-intent users
→ low-intent users

GA4 just helps you identify them faster and more reliably











So instead of treating remarketing as one big bucket
You start treating it like tiers of probability

Before you even start (this is where most people get stuck)

Predictive metrics don’t just “appear” in GA4.

You need:

→ at least 1,000 users who triggered the event (purchase)
→ at least 1,000 users who did NOT trigger it
→ within a rolling 28-day window

If you don’t meet this:

→ predictive audiences won’t show up
→ or they’ll disappear later

Also:

→ GA4 needs time to train the model
→ if you just fixed tracking yesterday, nothing will work immediately

So if someone says “this doesn’t work”
Most of the time, it’s just not eligible yet

Critical setup most people miss

Before anything else, check this:

→ Reporting Identity in GA4 must be set to Blended

If it’s set to Observed:

→ non-consented users are ignored
→ audience sizes shrink significantly
→ Google Ads delivery gets limited

This alone can break your entire setup without you realizing it.

Data freshness reality (don’t ignore this)

Predictive metrics are not real-time.

→ GA4 processing lag ≈ 24 hours
→ Google Ads audience sync ≈ another 24 hours

So you are working with signals that are:

→ roughly 48 hours old

What this means in practice

  • Works well for:
    → always-on campaigns
    → ongoing remarketing
    → steady-state optimisation
  • Does NOT work well for:
    → flash sales
    → short 1–3 day campaigns
    → real-time decisioning

Where this fits in your workflow

Break it into three parts:

→ Planning
→ Allocation
→ Buying

Planning: stop treating all users the same

Most plans still look like:

→ Prospecting
→ Remarketing

That’s too broad.

With predictive metrics, your remarketing becomes:

→ High probability users (likely to purchase soon)
→ Medium probability users
→ Low probability or churn risk users

Now your plan starts to reflect actual conversion likelihood, not just audience size.

What this changes

  • Your audience definitions become sharper
  • Your projections become more realistic
  • Your budget split becomes intentional

Example

Instead of saying:

→ “We’ll put 30% into remarketing”

You start saying:

→ “We’ll prioritise high-probability users first, then expand outward”

That’s a very different planning mindset.

Allocation: where the real impact happens

This is where most teams either win or waste money.

Scenario

You have limited budget
You have multiple audiences
You need to decide where to push spend

What most teams do

→ Spread budget evenly
→ Optimise later

What you should do instead

Use predictive signals to decide:

→ where to be aggressive
→ where to stay efficient
→ where to pull back

Practical way to think about it

  • High probability users
    → push harder
    → allow higher CPC/CPA
    → prioritise impression share
  • Medium probability users
    → test messaging
    → control spend
    → optimise for movement down funnel
  • Low probability / churn risk
    → reduce exposure
    → exclude where needed
    → move to cheaper channels if at all

Now your budget isn’t just “allocated”
It’s weighted based on likelihood to convert

Buying: this is where most people stay shallow

This is the part where “use it as a signal” gets thrown around without clarity.

Let’s make it real.

Search campaigns

Don’t just add audiences and forget them.

Do this:

  • Monitor performance split:
    → predictive vs non-predictive users
  • Adjust based on intent:
    → high intent keywords + high probability users
    = go aggressive

→ generic keywords + low probability users
= stay conservative

You’re basically stacking:

→ keyword intent
→ user probability

That combination is where efficiency comes from.

YouTube and Display

This is where predictive signals work really well if you actually use them properly.

For high probability users

→ use urgency
→ use direct response messaging
→ push conversion

Example:

→ “Still thinking about it?”
→ “Limited availability”
→ “Complete your purchase”

For mid probability users

→ focus on trust
→ explain benefits
→ reduce friction

Example:

→ testimonials
→ product USPs
→ comparisons

For low probability users

→ don’t burn budget

Either:

→ exclude them
or
→ move them into low-cost awareness campaigns

Most accounts waste money here without realizing it.

The churn play (this is where easy efficiency sits)

Most teams ignore this completely.

If a user is predicted to churn:

→ they are unlikely to come back
→ they are unlikely to convert

So spending on them is usually inefficient.

What to do

  • Create “Likely to churn” audience
  • Use it as:

→ exclusion in remarketing
→ exclusion in Performance Max
→ even exclusion in broad prospecting where overlap exists

This alone can clean up a lot of wasted spend.

Value vs volume (this is where most people mess up)

High probability does not mean high value.

Example:

→ user likely to buy €10 item
→ user likely to buy €200 item

Both are “likely to purchase”
But they are not equal.

What to do

Combine:

→ Likely to purchase
→ Predicted revenue (top segment)

Now you get:

→ users likely to convert AND worth more

That’s where you can justify:

→ higher CPC
→ higher CPA targets
→ more aggressive bidding

Bid strategy reality check

This part gets misunderstood a lot.

Inside Google Ads:

→ Smart bidding (tCPA / tROAS) is already using signals

So what do predictive audiences actually do?

→ they act as signals, not rules

Practical execution

  • Smart Bidding (tCPA / tROAS)
    → use predictive audiences in observation mode
    → let the system interpret them
  • Manual / ECPC
    → you can use targeting to push spend harder into high-probability users

The risk

If you force targeting inside Smart Bidding:

→ you choke reach
→ you lose scale

Performance Max reality (don’t get this wrong)

Performance Max does not strictly target your audience.

If you add a high-probability audience:

→ it uses it as a signal
→ then expands beyond it

What this means

  • It’s a hint, not control
  • You can’t force PMax to only target that audience

If you want stricter control

→ use these audiences in Search or Standard Shopping
→ use targeting where needed

Audience overlap hygiene (this is critical)

If you’re running multiple audience tiers:

→ you must exclude higher tiers from lower tiers

Example:

→ Medium probability campaign
must exclude
→ High probability audience

Why this matters

If you don’t:

→ campaigns compete against each other
→ CPCs inflate
→ reporting gets messy

Creative strategy most people get wrong

Not all users should get the same incentive.

High probability users

→ they are already convinced
→ don’t waste discounts

Use:

→ new arrivals
→ low-stock alerts
→ urgency

Medium probability users

→ they need a push

Use:

→ offers
→ incentives
→ limited-time discounts

You’re basically:

→ protecting margin on high intent
→ using incentives only where needed

Attribution and data reality

Predictive metrics rely on first-party data.

So:

→ users with strong tracking = better predictions
→ users with limited tracking = more modeled

This means:

→ predictions are directional, not perfect

Treat them as:

→ decision support
→ not absolute truth

Reporting: how do you know this is even working?

Don’t just trust the model blindly.

Inside GA4, check:

Model Quality score

If it’s:

→ High → you can trust the signal more
→ Medium → test carefully
→ Low → don’t base major budget decisions on it

Also:

→ compare predictive vs non-predictive segments
→ look at CPA, CVR, and revenue differences

If there’s no clear lift:

→ don’t scale blindly

Traffic floor (silent failure point)

Predictive modeling needs consistent traffic.

If your property drops below:

→ ~700 ad clicks in 7 days

You may see:

→ predictive audiences stop populating
→ sudden drop in performance

This is often misdiagnosed as “campaign issue”
But it’s actually a data issue

Seasonality warning (this breaks more than people expect)

Predictive models are based on historical patterns.

So during:

→ Black Friday
→ flash sales
→ heavy discount periods

User behavior changes fast.

Which means:

→ yesterday’s “low probability” user
→ might be today’s buyer

What to do

  • Pause or relax predictive exclusions
  • Do this at least 48 hours before major promotions
  • Let campaigns run broader

Otherwise:

→ you risk missing high-intent spikes

Audience size reality in Google Ads

When you push audiences to Google Ads:

→ the size will usually shrink

Why:

→ consent signals
→ Google Signals dependency
→ user match limitations

What to check immediately

  • “Eligible for Search”
  • “Eligible for Display”

If audience size is too small:

→ campaigns won’t serve properly
→ even if the logic is perfect

What to realistically expect

This is not magic.

You’re not suddenly doubling performance overnight.

What you will see if done properly:

→ cleaner spend distribution
→ fewer wasted impressions
→ more stable CPA
→ faster optimisation cycles

Where it breaks (and people get frustrated)

You need volume

If your account is small:

→ this won’t even activate properly

It’s not real-time

Data refreshes roughly every 24 hours

So don’t expect instant reaction

It’s a signal, not a switch

If you try to:

→ restrict campaigns only to predictive users

You’ll kill scale very quickly

It depends on clean tracking

No proper purchase events
No consistent data

→ no useful predictions

Simple as that.

How to start without overthinking it

Don’t build 10 audiences on day one.

Start with one:

→ “Likely to purchase in 7 days”

Then:

→ push it to Google Ads
→ use it in one or two campaigns
→ compare performance vs baseline

If you see improvement:

→ expand into exclusions
→ layer in churn strategy
→ combine with value tiers
→ integrate into planning and allocation

Final thought

For media planners and buyers, this isn’t about learning a new feature.

It’s about answering one question better:

→ who deserves budget right now

If you can answer that more accurately than before
You don’t need more budget

You just need better decisions on where to put it.

Practical example: Fashion eCommerce (how this actually plays out)

Let’s say you’re managing media for a fashion eCommerce brand.

Typical challenges:

→ high browsing, low immediate conversion
→ strong consideration phase (users don’t buy instantly)
→ heavy reliance on remarketing
→ constant pressure on CPA and ROAS

Unlike grocery, users don’t “need” to buy right now.
They decide to buy, which makes timing and intent far more important.

Step 1 → Build actual usable audience tiers

Inside Google Analytics 4, you don’t just create one remarketing audience.

You break it down:

  • High probability buyers
    → Likely to purchase in 7 days
    → Viewed product multiple times or added to cart
  • Medium probability users
    → Browsed category or product pages
    → Some engagement, but no strong buying signal
  • Low probability / churn risk
    → Visited in the past but inactive
    → Low engagement or long gap since last session

Now your remarketing is no longer one pool
It’s three different budget decisions

Step 2 → Plan budget based on behavior, not assumptions

Instead of:

→ 30% remarketing / 70% prospecting

You start thinking:

  • High probability users
    → protect and prioritise
    → ensure high coverage during peak decision window
  • Medium probability users
    → nurture with messaging and offers
    → push them closer to decision
  • Low probability users
    → minimise spend
    → avoid over-investing in low-return traffic

This alone improves efficiency before you even touch campaigns.

Step 3 → Buying execution across channels

Search

  • Brand / product-specific queries + high probability users
    → maximise impression share
    → accept higher CPC
  • Generic fashion queries + low probability users
    → control bids
    → avoid overpaying

YouTube / Display

  • High probability
    → urgency + decision triggers
    → “Still thinking about that jacket?”
    → “Only a few left in your size”
    → “Complete your purchase”
  • Medium probability
    → inspiration + reassurance
    → “See how others styled it”
    → “Top picks this season”
    → “Customer favourites”
  • Low probability
    → either exclude
    → or run cheap awareness only

Performance Max

  • Feed high probability audiences as strong signals
  • Let the system prioritise users closer to purchase
  • Do not expect strict targeting control

Step 4 → What actually improves

When done properly, you typically see:

→ higher conversion rate from remarketing
→ reduced wasted impressions on low-intent users
→ more stable CPA across campaigns
→ better creative performance due to intent alignment

Nothing complicated. Just better prioritisation.

Step 5 → What most teams still get wrong

Even in fashion, teams still:

→ treat all remarketing users the same
→ ignore churn exclusions
→ overspend on low-intent audiences

That’s where most inefficiency comes from.

At the end of the day, for a business like this, success is not about reaching more people.

It’s about reaching the right users when they are closest to making a decision, and applying the right level of pressure.

That’s exactly where predictive metrics start making a difference.

 

Display & Video 360 Expands CTV Capabilities Across Planning, Buying, and Measurement

 

Display & Video 360 Expands CTV Capabilities Across Planning, Buying, and Measurement

A practical update for media planners and buyers on evolving CTV planning, buying, and measurement workflows

Display & Video 360 has introduced a series of updates designed to improve how advertisers plan, buy, and measure connected TV (CTV) campaigns, with continued enhancements refining these workflows across streaming and linear environments.












Core Areas of Update

These updates focus on three core areas:

→ Reach planning and forecasting
→ Inventory discovery and activation
→ Measurement, overlap, and frequency control

 

What Reach Planner is in Display & Video 360

Reach Planner is a planning tool within Display & Video 360.

It is used to:

→ Forecast how many users a campaign is likely to reach
→ Estimate expected performance before budget is committed
→ Discover available publishers and CTV inventory

In practical terms, this is where advertisers plan:
→ If I invest a certain budget, how many unique users can I reach, and which platforms should I prioritize?

 

What Changed in Reach Planner (CTV Functionality)

Reach Planner now includes TV-specific capabilities for connected TV planning.

Advertisers can now:

→ Evaluate unique reach across streaming platforms such as YouTube, Hulu, and Roku
→ Understand incremental reach, which shows what each platform adds beyond overlap
→ Compare streaming reach vs linear TV reach

This improves how advertisers allocate budgets across platforms by showing which channels contribute new users versus repeated exposure.

In addition, Deal ID forecasting has been introduced.

This allows advertisers to:

→ Estimate how Preferred Deals and Programmatic Guaranteed deals may perform before activation
→ Plan more effectively for premium CTV inventory, which is typically transacted through deal-based buying

In supported markets such as the United States, advertisers can also use TV consumption data based on Comscore market insights across the top 150 local markets to refine audience planning further.

Availability Notes

→ These Reach Planner TV features are currently available only in select markets
→ Availability includes regions such as the United States, Japan, Vietnam, France, and Germany
→ In contrast, Unique Reach Overlap reporting is available globally across all Display & Video 360 accounts and Campaign Manager 360

 











Example 1: Ecommerce Brand (Multi-market Fashion Retailer)

A fashion ecommerce brand is running CTV campaigns across:

→ YouTube
→ Hulu
→ Roku

Before These Updates

→ Total reach could be estimated
→ But overlap between platforms was not clearly visible

Example Scenario

→ YouTube reaches 1M users
→ Hulu reaches 800K users
→ A significant portion of users overlaps

So actual unique reach is lower than expected.

With Updated Reach Planner

→ The advertiser can identify duplicate vs incremental reach
→ Budget can be shifted toward platforms that add new users instead of repeating exposure

With Deal ID Forecasting

→ The brand can estimate performance of premium placements (for example, seasonal campaigns or sale periods) before committing budget

It is also important to consider that CTV environments often include co-viewing scenarios, where multiple users may be exposed on a single screen, which can influence how reach is interpreted.

 

Marketplace Updates for CTV Inventory

The Marketplace within Display & Video 360 has been updated to improve how advertisers discover and activate CTV inventory.

Advertisers can now:

→ Use audience filters to find inventory packages aligned with targeting needs
→ View forecasting against third-party audience segments
→ Access curated CTV inventory packages within the TV section

→ Inventory availability reporting is now integrated into Instant Reporting, allowing planners to view inventory availability immediately instead of waiting for reports to run

→ A dedicated section for curated live sports packages is available, enabling advertisers to access live sports inventory through pre-built packages without complex deal setup

How Premium Inventory is Secured

→ Direct deals (Preferred Deals, Programmatic Guaranteed)
→ Pre-packaged inventory options

Instant Reserve

A key addition here is Instant Reserve.

With Instant Reserve, advertisers can:

→ Reserve YouTube CTV inventory across curated packages
→ Access placements within YouTube TV and YouTube Select lineups
→ Secure premium inventory more directly without complex deal setup

This introduces a reservation-style buying approach, similar to traditional media buying, within a programmatic environment.

Audience Strategy

Advertisers can also:

→ Use first-party audience data to reach existing users
→ Expand reach using broader audience segments such as interest-based groups

→ Targeting and inventory source settings are now consolidated at the line item level, simplifying campaign setup and ensuring all activation decisions are managed within a single workflow

 

Example 2: DTC Brand (Subscription-based Wellness Brand)

A DTC wellness brand focused on subscriptions wants to:

→ Acquire new users
→ Retarget high-intent audiences

Using Marketplace Updates

→ The brand activates curated CTV inventory aligned with health and lifestyle audiences
→ Uses first-party data to reconnect with existing users on streaming platforms
→ Expands reach into new but relevant audience segments

→ The brand can also leverage curated live sports packages to reach high-attention audiences in premium streaming environments

Outcome

This creates a combination of:

→ Known audience targeting
→ New audience discovery

All within premium CTV environments.

 

Unique Reach Overlap Report and Frequency Management

A reporting feature called Unique Reach Overlap is now available across Display & Video 360 and Campaign Manager 360.

This report helps advertisers:

→ Identify duplicate reach across publishers, campaigns, and devices
→ Measure how much overlap exists in campaign delivery
→ Understand which publishers contribute incremental reach

→ Overlap analysis is available at campaign-level dimensions in Display & Video 360 and placement-level dimensions in Campaign Manager 360, allowing precise identification of where duplication occurs

This feature is available globally.

Frequency Management

In addition to reporting, Display & Video 360 also supports frequency management across CTV devices.

Advertisers can:

→ Control how often ads are shown to the same user
→ Reduce overexposure across multiple platforms
→ Align frequency with campaign objectives

 

Example (Applied to Ecommerce and DTC)

Without overlap visibility:

→ A user may see the same ad multiple times across platforms

Example Scenario

→ 3 impressions on YouTube
→ 4 impressions on Hulu
→ 2 impressions on Roku

→ Total = 9 impressions to the same user

With Overlap Reporting and Frequency Management

→ Duplicate exposure is identified
→ Frequency caps are adjusted
→ Impressions are distributed more efficiently

Result

→ Reduced wasted spend
→ Improved reach efficiency
→ Better control over campaign delivery

 

Summary

The latest updates in Display & Video 360 strengthen key aspects of CTV advertising:

→ Planning through improved reach forecasting, incremental reach visibility, and Comscore-based insights
→ Buying through enhanced Marketplace functionality, curated inventory access, Instant Reporting, live sports packages, and Instant Reserve
→ Measurement through Unique Reach Overlap reporting and frequency management across CTV devices

These changes provide advertisers with more structured tools to plan, activate, and optimize CTV campaigns across streaming environments.