#1: Respond no matter what
#2: Be patient and understanding
#3: Contact the Customer Privately
#4: Consider asking the fan to remove the post
#5: Respond back to the original post
#6: Let your community respond
#7: The Last Resort - banning the individual is a last-resort option.
#2: Be patient and understanding
#3: Contact the Customer Privately
#4: Consider asking the fan to remove the post
#5: Respond back to the original post
#6: Let your community respond
#7: The Last Resort - banning the individual is a last-resort option.
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